Buy Cheap Neopoints @ NeoAnon.com!

Frequently Asked Questions

Q: How do I know you guys won’t scam me and take my money?
A: We understand that trusting websites is difficult, there are dozens of websites out there simply for the purpose of defrauding hard working individuals who just want to be able to enjoy Neopets. With this in mind – there is no way we can possibly just ask for your blind trust in any transaction, we ask that if you have any concerns or questions that you email us (Contact Us) page, and we will do our best to respond. For those who are really nervous – remember PayPal will protect you if you do not receive your items as promised. We urge anyone interested in starting a relationship with us to start out at our smallest Neopoint amount, it provides the lowest risk for you, and you can begin to quell your nerves and ease you into the process.

Q: Will I get frozen if I buy Neopoints?
A: Honestly? – It’s a possibility. We do more things than ANY website out there today to ensure that your account will be safe, but sometimes unexpected things happen. We are unable to refund you if your account gets frozen unfortunately, but we do advise that you follow all recommendations throughout the transaction process to ensure the best results. When done properly (following our recommendations) the risk of freezing can be kept to a minimum.

Q: Why can I not place an order?
A: Sometimes we experience technical difficulties which prevent us from accepting new orders. In addition, sometimes due to an unexpected surge in orders, we may have to stop new orders from being accepted (or issue refunds) so that we may catch up and deliver all Neopoints to all customers safely, as promised.

Q: Why was I issued a refund, I want Neopoints!
A: As mentioned above, sometimes we are forced to issue refunds to orders which are left unfilled for an unacceptable amount of time. We do this for your convenience. If you wish to place an order, we advise you wait a day or two before doing so again. We appreciate all business we get, but hold ourselves to stringent standards which do not allow us to keep customers waiting more than the acceptable amount of time.

Q: I placed an order – how long until I get my Neopoints?
A: Most orders are filled within 24-72 hours. It may be longer at times depending on whether or not we have to send an email requesting account usernames or advising a customer to place items in their shop or on the trading post.

Q: I forgot to give you guys my username/I didn’t see where to put it. What do I do!?!
A: Just send us an email with your order ID number and we will modify our transaction record and your order will be delivered normally. It isn’t a problem. It’s best to do this shortly after placing your order however; otherwise we will not be able to complete the transaction.

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